Shipping & Delivery

Carefully Packed for the Journey

Papyvnreβ„’ stationery, journals, and craft collections are prepared with attention to presentation and protection. This policy explains how orders are processed, shipped, and supported after dispatch.

Order Preparation

Most orders are reviewed, packed, and prepared for shipment within 2–5 business days.

During holidays, product launches, or other high-volume periods, preparation may take up to 6 business days. Business days do not include weekends or public holidays.

Shipping Fee

A flat shipping fee of $6.99 applies to each order unless a different rate or promotion is displayed at checkout.

The final shipping charge will be shown before payment is submitted.

Estimated Delivery

Delivery times begin after the order has been dispatched.

  • United States: 8–14 business days
  • Canada, United Kingdom, and Australia: 10–16 business days
  • Other international destinations: 14–21 business days

These estimates may vary because of carrier schedules, destination access, weather, customs review, or seasonal demand.

Tracking Information

When tracking is available, a shipping confirmation email will be sent after dispatch.

Tracking records may require 1–3 business days to display the first carrier update. A temporary delay in scanning does not necessarily indicate that the package has stopped moving.

International Orders

International customers may be responsible for customs duties, import taxes, handling charges, or other fees required by the destination country.

These charges are not included in the product price or standard shipping fee unless clearly stated at checkout. Customs procedures may also affect the delivery estimate.

Address Changes and Cancellations

Requests to update an address or cancel an order should be sent within 12 hours of purchase:

service@papyvnre.com

We will make a reasonable effort to assist, but changes cannot be guaranteed after packing or fulfillment has begun.

Customers are responsible for reviewing the delivery address before completing checkout. Additional shipping charges may apply when a package must be resent because incorrect or incomplete information was provided.

Damaged Deliveries

Please inspect the package after arrival. If an item is damaged during transit, contact us within 72 hours of delivery and include:

  • Your order number
  • A clear photo of the outer package
  • A photo showing the affected product
  • A brief description of the issue

After review, we may arrange an appropriate replacement, refund, or other resolution.

Lost Packages

If the shipping carrier confirms that a package was lost in transit, contact our support team. We will review the tracking history and determine the appropriate next step.

Papyvnreβ„’ is not responsible for packages marked as delivered by the carrier that are later lost, stolen, or misplaced. In these cases, customers should first check nearby delivery areas and contact the carrier.